Support

Help for installs, OAuth, and Shopify syncs.

For merchant support or Partner Dashboard review questions, email support@wordofagent.ai.

What to include

• Your store's .myshopify.com domain
• The approximate time the install or sync was attempted
• The import job ID, if the app page shows one

Setup checklist

• Confirm the Shopify app URL, redirect URL, and webhook URLs point to the deployed domain
• Confirm `MONGODB_URL`, `API_BASE_URL`, `WEB_DB`, and `DATA_DB` are configured
• Confirm `ENCRYPTION_KEY`, `SHOPIFY_APP_CLIENT`, and `SHOPIFY_APP_SECRET` are set

Back to the app